Contact: Amanda Gambill
5115 Parkcenter Avenue • Dublin, Ohio
Phone: 800.398.0518
Fax: 614.766.9419
amandagambill@signatureworldwide.com
Signature Worldwide Presents New Webinar for Professionals in
the Medical Services Industry
COLUMBUS, Ohio (March 4, 2009) -
Signature Worldwide, a leading provider of training and business
solutions, is hosting a free webinar, "Timely Strategies to Wow
Your Patients," on Wednesday, March 11, from 2-3 p.m., EST.
This program, which is geared towards medical office employees
who interact with customers, will teach participants how to improve
their encounters with patients. Signature's customer service
experts will provide tips for enhancing phone conversations,
strategies on building a practice through greater retention and
referrals, and improving face-to-face communications.
"Whether you are a receptionist, billing specialist or nurse,
providing legendary service is vital to the success of a medical
practice," said Barry Himmel, senior vice president, Signature
Worldwide. "Signature has the experience and expertise to help
employees deliver and maintain the high service levels patients
expect, ultimately impacting the bottom line."
The webinar is based on Signature's Patient-Centered
Edge™ program, which is a fun, unique and empowering
training solution that gives frontline and support staff the
training, motivation and confidence they need to make every patient
encounter a positive and professional one.
For more information on this program and other webinars offered
by Signature, or to register for "Timely Strategies to Wow Your
Patients," please call 800.398.0518 or visit www.SignatureWorldwide.com.
About Signature
Signature Worldwide is the leading provider of training and
business solutions to service-based organizations, creating
tailored employee training and marketing programs that directly
impact the bottom line. Established in 1986 and headquartered in
Dublin, Ohio, Signature operates throughout North America and has
licensees in four other continents; Africa, Asia, Europe and South
America. For more information on how Signature's proven employee
training programs lead to customer delight, please visit www.signatureworldwide.com.