Contact:  Amanda Gambill
5115 Parkcenter Avenue • Dublin, Ohio
Phone: 800.398.0518
Fax: 614.766.9419
amandagambill@signatureworldwide.com

Signature Worldwide Introduces New Training Modules

COLUMBUS, Ohio (Feb. 5, 2008) —

Signature Worldwide, a leading provider of training and business solutions for the multifamily housing industry, has introduced two new training modules: Partnering with Different Personalities and Follow Up.  

Partnering with Different Personalities focuses on communicating more effectively with prospects, residents and co-workers. Participants will learn to better adapt their personal style as they explore the behaviors and communication approaches of the four most common personality types.

“Many of our clients have mastered responding to telephone and walk-in inquiries. The Partnering module is the next, critical step in providing legendary service,” said Jennifer Eschbaugh, Signature Worldwide account executive. “If employees can effectively tailor behaviors to respond to different personalities, it will help increase closings and improve retention.”

Follow Up reviews the importance of re-connecting with residents to build long-lasting relationships. The module will teach participants how follow-up skills should be used during interactions with both current and future residents.

“All of our programs are designed to help employees better connect with their customers,” Eschbaugh said. “Teaching employees to create positive bonds during every interaction will result in greater loyalty and resident satisfaction.” 

For more information about these and other Signature programs, call 800.398.0518 or e-mail jennifereschbaugh@signatureworldwide.com.

About Signature

Signature Worldwide is the leading provider of training outsourcing and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information on how Signature’s proven employee training programs lead to customer delight, please visit www.signatureworldwide.com.