Sales Training

Complete sales training program ensures success from prospecting and building relationships to negotiating and closing the sale.

Signature Worldwide's equipment and rental training programs cover all facets of the service and sales process. Our programs will give you the tools necessary to develop and execute customer service and sales plans that get results - and give you a decisive edge over your competition.

Whether you have a need for phone sales training - inbound or outbound, in-person sales appointments, telephone or email prospecting, and even conducting cold calls, Signature has your solution.  We have been researching customer service and sales strategies, developing focused training programs, and continually updating our content to reflect the changing habits of our prospects, influencers, and decision makers.

  • Equipment Edge™: Customer service and sales training for equipment dealers that teaches inside sales personnel and other front-line staff how to build relationships, gain commitment from the customer, and close the sale.
  • Rental Edge™: Customer service and sales training exclusively for rental locations. This program teaches inside sales personnel and other front-line staff how to build relationships, gain commitment from the customer, and close the sale.
  • Client-Centered Sales™: Sales training targeted towards relationship selling to build foundational customer-focused skills that drive revenue and boost profits. This program is targeted for outside sales representatives.
  • Legendary Prospecting™: Sales training that teaches how to uncover leads in today's online environment, how to get past gatekeepers, and the best methods for how to identify and communicate with the real decision makers.

Ongoing telephone shopping calls and powerful reinforcement tools to ensure your employees use their new skills long after our training.

Our experienced sales shoppers will make shopping calls to your location and we will record and evaluate those calls.  Signature makes it easy for you to manage the process because we make the results available online.  You can hear almost immediately how your employees are using their new skills.  We have found this ongoing evaluation and measurement to be the most effective at helping to continually improve sales skills and generate more customers, revenue, and increase profit!

Ready for results from one of our dynamic Equipment and Rental Training programs?

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Mystery Shop

Want to hear if your employees are delivering the level of customer service needed to capitalize on every call from potential customers? Sign up today for a free, no-obligation mystery shop call.


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We practice what we teach - great customer service!

 

So tell us how we can help and we'll get your question answered, provide you with information about sales and service training, or sign you up to receive our free e-newsletter. And we'll do it pronto, of


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Our Unique Methodology

Training Assessment & Design

 

Our specialized identification of gaps in, and obstacles to, customer loyalty and the training strategy that drives results. (read more)

 

Training Delivery

 

Our highly interactive, fun and inspirational, sales and service training tailored to our clients' business. (read more)

 

 

Training Reinforcement

 

Our unique expertise eliminates service apathy and ensures lasting behavior change. (read more)

 

 

Training Evaluation & Measurement

 

Our approach, as a training partner, continues with our online scoring and reporting system that immediately begins to measure success. (read more)


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  • Signature Worldwide
  • 5115 Parkcenter Ave
  • Dublin, OH
  • 43017
  • 800-398-0518
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