Home | About Us | Free Trial | Events Calendar | eNewsletter | Speakers | Contact Us | CareersSign In
Search 
Signature Hotel Customer Service Training
industry
Training
Database Development
Promotion
Incentive Program
Destination Marketing
Licensing
Mystery Shopping
Outsourcing Collaboration
About Us

marketing

Marketing

Contact Center Consultants - Database Cleansing

  Components
  Reinforcement
  R.O.I.

Database Cleansing is key to any business that wants to use direct mail to advertise to its customers. Too often, flyers and promotional material are mailed to customers only to be thrown in the trash because the intended individual was not named on the address label. Database Cleansing accurately identifies key decision makers’ names, titles and addresses to ensure your message is delivered to the right person.

Signature will conduct telephone calls to an identified list to begin the process of cleansing data. Besides qualifying the basic contact information, Signature callers can further validate and obtain additional information that is helpful to sales. For example, a truck dealer might want to identify the person that makes the parts purchasing decision. Signature will verify the person’s name, title, company name, and address. To further help salespeople identify fleets with large parts sales potential, Signature callers can ask for additional information such as fleet size, the make of the majority of their vehicles, and who is the primary parts provider.

So you see, Database Cleansing can be a powerful tool for your company to use on its own, or it can be complemented with powerful follow-up programs of direct marketing promotions and sales skill training designed to develop relationships and increase your revenue.

Components

Database Cleansing starts by improving the accuracy and completeness of customer information. To develop your database most effectively, Signature will perform:

  • Survey creation – Customized to your specific industry, business and company
  • Targeted qualification – Identifies purchasing decision makers, needs and goals
  • Cleansing – Survey database to verify and collect new pertinent information about your clients
  • Knowing and understanding your customers will enable you to communicate with decision makers about where and what to buy.

Reinforcement

Signature will continue to work with you to keep your databases relevant, requalifying data to save obsolete and duplicate leads.

ROI

Database Cleansing allows you to know that when you do a promotion about your product, it will get in the hands of the right person.

To discuss this program with one of Signature’s Database Cleansing specialists, e-mail us at signature@signatureworldwide.com.

 

©2004-2006 Signature, Inc.
All Rights Reserved

Industry | Services | About Us | Free Trial | Events Calendar | eNewsletter | FAQ | Contact Us | Sign In | Site Map