Could you convert more calls to sales?
Thank you for requesting mystery phone shops from Signature.
If you are closing 3 out of every 10 calls, what's happening to the other 7? Mystery shopping calls offer you many advantages. They help you experience what your customers experience when they call your organization. The mystery shops also provide a valuable tool for developing and coaching your staff. They will provide you with the insight needed to increase your conversions and boost your revenue.
Signature is a leader in mystery phone shopping. We conduct over 15,000 calls per month to a variety of industries. Those calls are recorded, scored and made available to you in our web-based reporting system.
The phone is an important tool for building relationships and generating revenues. Signature’s mystery shopping service and customized training will help you take advantage of each of those important opportunities.