AfterMarket Edge
Counter staff have the power to help you eclipse sales goals —but only if they know how to tap into it. Handling parts inquiries, improving customer experiences and selling related items can happen more frequently and more profitably when you train the Signature way.
Through a variety of fun and effective techniques, including making real-time calls to the competition, counter staff will learn how to:
Establish customer rapport
Identify, meet and exceed customer needs
Close the sale naturally and professionally