Increase Sales
Counter staff have the power to help you eclipse sales goals —but only if they know how to tap into it. Handling parts inquiries, improving customer experiences and selling related items can happen more frequently and more profitably when you train the Signature way.
Our proprietary training program, AfterMarket Edge, is specially designed to help employees make more sales more often.
What to Expect
In just one day, on site or by telephone, two to 20 participants will be trained using Signature’s renowned Magic Formula.
Through a variety of fun and effective techniques, including making real-time calls to the competition, counter staff will learn how to:
- Establish customer rapport
- Identify, meet and exceed customer needs
- Close the sale naturally and professionally.
And because AfterMarket Edge is specially designed to change employee behavior and create lasting improvement, employees will also practice their new skills through post-training coaching and reinforcement.
Ready for Results?
Some of the best in the business rely on us to help them make every customer interaction legendary. Contact us to find out how AfterMarket Edge can make it happen for you.
Phone:
800-398-0518
E-mail:
http://signature.umbraco.northlich.com/mail%20to:signature@signatureworldwide.com