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Signature Worldwide is committed to creating legendary experiences.

Signature Worldwide is a leader in providing sales and customer service training to Fortune 500 companies and global brands in more than 50 countries because of our strong focus on culture. By creating an environment that embraces communication, transparency, the spirit of giving and recognition of great work, our employees are empowered and inspired to help our clients create legendary experiences. We take pride in our high employee retention and satisfaction rates because we believe they directly translate into the work we do for our clients. It's why we have long term relationships with our clients and consistently high Net Promoter Scores.

Our Current Net Promoter Score:

85

Our Current Employee Satisfaction Score:

86%

Core Values 

Our Core Values

Do the Right Thing
Pass Your Knowledge On
Take Pride in What You Do
Make it Fun
Be Legendary

Purpose

Our Purpose

Inspiring improved customer service experience around the world.

Niche

Our Niche

Training solutions that improve our clients' ability to acquire and retain customers.

Tickets to Legendary

Our Culture

 Just as our training events are fun, inspiring and unique, so is our culture.  A strong focus on culture is why we have strong retention rates and 85% employee satisfaction, which is among the highest in the industry.

Our Team

Steve Wolever

Steve Wolever
Owner/CEO

Jeff Scholes

Jeff Scholes
CFO/COO

Brian Syrett

Brian Syrett
Director of Customer Experience

Lisa Dulay

Lisa Dulay
SVP of Sales and Marketing

Doug Allgood

Doug Allgood
SVP of Information Technology

Lisa Dimin

Lisa Dimin
Director of Call Center Operations

Robin Phillips-Miller

Robin Phillips-Miller
Controller

June Meeker

June Meeker
Senior Human Resources Manager, SHRM-SCP

Barry Himmel

Barry Himmel
SVP of Sales

Dave Hamilton

Dave Hamilton
SVP of Training Delivery

Theresa Laviola

Theresa Laviola
Director of Training Account Management

Scott Mclaughlin

Scott Mclaughlin
Sr. Instructional Design Manager

Sara Djubek

Sara Djubek
National Director of Sales, Hospitality

Jen Severns

Jen Severns
National Director of Sales, Hospitality