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Our brand promise is simple: we are inspiring and fun, results-driven, and provide training that sticks. When we speak at an event, we infuse our brand promise in the way we present. We engage participants by challenging their thinking, providing thought-provoking information and discussion, and leave them with tips and tools that will stick with them long after they return to the office.

Do you need highly interactive sessions on topics critical to improving your business today? Yes, we have them! We offer tailored sessions for various types of events, audiences and industries, with topics ranging from enhancing the customer experience to sales effectiveness to instructional design theory, just to name a few. We offer compelling sessions on leadership and employee engagement which include managing change within your organization and creating a culture of lifelong learning. Whatever your event or audience, we have an incredible speaker that will inspire your attendees.

Speakers

Dave HamiltonDave Hamilton
SVP of Training Delivery

Featured Topics:
Customer Experience
Customer Service
Destination Marketing
Leadership
Sales Strategy

Dave Hamilton has the distinction of becoming the first, full-time employee for Signature Worldwide. After joining Signature in 1992, Dave has held the positions of director of training and vice president before moving into his current role of senior vice president. Dave has more than 30 years of hospitality industry experience and knows first-hand the challenges faced in today's very competitive marketplace. He has gained a wealth of knowledge by working directly with hundreds of hotel managers, as well as thousands of sales and service personnel across the country.

Dave has used his personal exposure to develop many of Signature's training programs, which have been implemented throughout the United States, Canada and Europe. He is now responsible for Signature's sales and service training at contact centers, casinos and spas. Dave also works with clients to custom design training that focuses on the guest experience. Prior to working at Signature, he served in a management capacity at a variety of different hotels. A graduate of the State University of New York at Delhi, Dave is a prominent industry speaker and educator.

Connect with Dave Hamilton:
LinkedIn
Twitter

Articles written by 
Dave Hamilton:
Training that Sticks Blog

“Barry HimmelBarry Himmel
SVP of Sales

Featured Topics:
Customer Experience
Customer Service
Destination Field Service
Negotiating
Sales Strategy

Barry Himmel joined Signature Worldwide in 1996. As Senior Vice President, he is responsible for identifying and developing new markets. During his tenure, Barry modified Signature’s hospitality training programs to be effective in other industries such as equipment rental, multifamily housing, government and party rental.

Prior to joining Signature Worldwide, Barry worked for CompuServe, Inc., as manager of customer service quality, and Information Dimensions as a trainer, training manager, manager of customer service, and director of sales and marketing support. He also worked for NCR Corporation as an education analyst. Barry has a bachelor's degree in business education from Miami University of Ohio and an MBA from the University of Dayton. He is a frequent speaker at industry and educational events and has written numerous articles on training.

Connect with Barry Himmel:
LinkedIn

Articles written by 
Barry Himmel:
ForConstructionPros.com
Rental Management Magazine
Training that Sticks Blog







“Kristy Westfall MoyerKristy Westfall Moyer
Training Account Manager

Featured Topics:
Customer Service

Engaging Employees

Leadership

Lifelong Learning

As a Signature Training Account Manager, Kristy Westfall Moyer is responsible for developing and maintaining relationships with hospitality organizations throughout the United States.

Kristy has worked for Signature Worldwide for eleven years beginning her employment at the corporate office. She has held positions handling various operational functions, was a call center team leader, coaching and client services manager, and an in-house trainer. She joined the field operations team as a training account manager in 2002 and later became a training team leader. Kristy also worked as international training account manager, spending time in the United Kingdom and Ireland. She spent three years as a regional sales account manager and returned to the training team in 2011.

During her time as a trainer, Kristy's portfolio had the highest client retention, customer satisfaction scores and client scores on the Signature program. Some of her accomplishments during her tenure as a training team leader, included highest team client retention, employee retention, employee and customer satisfaction scores, and productivity.

Kristy attended Indiana University and The Ohio State University where she studied journalism and political science. Prior to working at Signature Worldwide, she worked as a regional sales specialist, trainer and store manager for such retail establishments as Calvin Klein, Jenny Craig and Aldo.

Connect with Kristy Westfall Moyer:
LinkedIn

Articles written by 
Kristy Westfall Moyer:
Training Magazine













“Sara DjubekSara Djubek
National Director of Sales - Hospitality

Featured Topics:
Customer Experience
Customer Service

Leadership
Negotiating
Prospecting
Reputation Management
Sales Strategy
Social Media

As Signature Worldwide’s National Director of Sales, Sara Djubek is responsible for developing and maintaining relationships with hospitality organizations throughout the United States. With more than 17 years of sales and marketing experience, she serves as a respected consultant to her hospitality clients, offering suggestions to increase revenue and improve guest loyalty through training and business solutions.

Prior to joining Signature Worldwide, Sara has held positions managing the advertising and sales components for publications serving state and city convention and visitors bureaus, hotel associations, assisted living, regional chambers and state restaurant associations. She has also worked as a national sales manager, national business development manager and regional sales manager in companies such as Groupon, Great Lakes Publishing and The Kennedy Group. Sara holds a bachelor’s degree in communication from The Ohio State University.

Connect with Sara Djubek:
LinkedIn

Watch Sara in action:



Jen SevernsJen Severns
National Director of Sales - Hospitality

Featured Topics:
Customer Experience
Customer Service

Leadership
Negotiating
Prospecting
Reputation Management
Sales Strategy
Social Media

As Signature Worldwide National Director of Sales with over 20 years of hospitality sales and marketing experience, Jen is responsible for developing and maintaining relationships with hospitality organizations throughout the southern United States. She serves as a respected consultant to her hospitality clients, offering suggestions to increase revenue and improve guest loyalty through training and business solutions.

Prior to joining Signature, Jen worked as a director of corporate account management, vice president of business development and partnerships, and consultant for early stage and start-up companies in the hospitality industry. 

An accomplished leader known for building strong customer relationships, Jen is skilled at sourcing new business and determining best-fit solutions for clients. She also has real-world experience in training and developing and coaching individuals to achieve measurable results.

Jen holds a bachelor’s degree in early childhood development from the Ohio State University.

Connect with Jen Severns:
LinkedIn

Ready to schedule? Fill out the form below to request one of our speakers for your next event today!

Speaking Engagement Request Form