Client Success Stories
Gregory Poole Equipment Company
Since the early 1950’s, Gregory Poole has been in business of providing sales and service of heavy construction and materials handling equipment in the state of North Carolina. From humble roots, the Poole family established themselves as a recognized leader in the equipment industry for more than 65 years.
Cummins
Cummins provide sales, service, and parts for their clients around the world who have / use their state-of-the-art diesel and natural gas-powered engines for on-highway and off-highway use. The Cummins Western Canada division had identified some internal challenges which were causing division between management and front-line staff.
Mustang CAT
Mustang CAT provides parts, rental and service to customers in agriculture, forestry, heavy construction, heavy trucking, petroleum, waste management, marine, government and many other industrial markets. This landmark Texas company has 17 locations across the state and serves as a one stop shop for equipment rental and replacement parts.
Ohio CAT
Ohio Cat was looking for consistency across their organization and equipment rental business units. Their goal was to ensure their customers would receive the same legendary service regardless of which location they used. They understood that when the customer receives service exceeding their expectations, business will increase accordingly.
Milton CAT
As a leader in the equipment rental industry, Milton CAT has the vision to be the best solution provider in the area when it comes to parts, rental, and service. To capture more business, they realized the need to develop longer- term customer relationships while incorporating personality to the transaction.
Case Studies
Training isn't a game of chance. It's a focused discipline, which requires our constant focus and attention to what is going right, and how we can further improve for our methods and for our clients. Read the Case Studies below to find out more about how we helped our clients rise to the challenge, and can help you as well!