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Coaches Corner

Every month our coaching team receives thousands of calls from our clients asking for role plays or ideas on improving sales conversations. Our team has produced a series of coaching conversations around the most frequently asked questions they receive.

Podcast 01 - Resistance Question

Call Center Team Leader Rich Cunningham and Coach Justin Eberhard provide insight on the resistance question.

Podcast 02 - Rate Pushing

Call Center Team Leader Rich Cunningham delves into a commonly faced situation: What happens when they just want the rate?

Podcast 03 - Best Practices

A special guest, Call Center Team Leader Susan Palur, weighs in on best practices for getting the most out of your magic formula.

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