Coaches Corner Podcast

Coaches Corner

Every month our coaching team receives thousands of calls from our clients asking for role plays or ideas on improving sales conversations. Our team has produced a series of coaching conversations around the most frequently asked questions they receive.

Podcast 01 - Resistance Question

Call Center Team Leader Rich Cunningham and Coach Justin Eberhard provide insight on the resistance question.

Podcast 02 - Rate Pushing

Call Center Team Leader Rich Cunningham delves into a commonly faced situation: What happens when they just want the rate?

Podcast 03 - Best Practices

A special guest, Call Center Team Leader Susan Palur, weighs in on best practices for getting the most out of your magic formula.